Status
Platform Status
Current Public Status
Bismel1 web pages, customer login, support ticket access, and billing entry points are expected to be available. This page is informational and does not show private account, broker, order, or automation details.
Broker and Runtime Status
Broker readiness, market-data checks, automation state, orders, positions, and activity are scoped to each customer account and product. Sign in to view those details safely.
Need Help?
If a page is unavailable or an account workflow does not behave as expected, sign in and open a support ticket with the page, product, time, and expected result.
Common questions
What does the public Status page show?
The public Status page gives general platform availability context and points users to account-specific runtime views when signed in.
Does public status show private account details?
No. Private account, broker, runtime, and order details stay inside protected customer or admin areas.
Where can customers see account-specific system status?
Signed-in customers should use their dashboard, product pages, automation views, and support tools for account-specific status.